System Incidents

Nov 18 2010

Start Time : 18th Nov 2010 - 12:05
End Time : 18th Nov 2010 - 12:11
Hardware : Cisco 7600 Switch (Dist 7B)

There was a failure in one of our network blades that affected a proportion of servers that where directly connected to this blade, our monitoring systems picked up the outage and an engineer replaced this blade within six minutes of →

Dec 01 2009

Our customers in the TATA Stratford, London facility have been directly affected by the power outage on Thursday 26th November 2009. During this period customers did not receive the normal level of service Coreix provides and we are working with TATA to ensure an incident of this magnitude does not occur again in the future. We have now completed our →

Dec 01 2009

Below is the incident report provided by TATA outlining the incident and the fix that has been put into place.
Date
Time in GMT
Details


26-Nov-09
16:45
Localized Power failure from Grid at Stratford IDC. The generator was kicked off to supply the power to the load.


26-Nov-09
17:00
The commercial power was restored and after a period of run down time, the generators dropped out. the changeover mechanism →