tag:status.coreix.net,2005:/historyCoreix Status - Incident History2024-03-28T02:51:17+00:00Coreixtag:status.coreix.net,2005:Incident/202091072024-04-10T20:00:00+01:002024-03-10T20:24:21+00:00Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre April 10th 2024, (10/04/2024) 20.00hrs to April 11th (11/04/2024) 2024, 01.00hrs<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>10</var>, <var data-var='time'>20:00</var> BST - Apr <var data-var='date'>11</var>, <var data-var='time'>01:00</var> BST</strong></p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>20:24</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration expected of no more than three (3) Hours.<br /><br />Link affected :<br /><br />LE-558923<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />The customer, that has services employing the transit link described above will be contacted directly. <br /><br />If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/203654872024-04-09T22:00:00+01:002024-03-26T20:34:55+00:00Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre April 09th 2024, (09/04/2024) 22.00hrs to April 10th (10/03/2024) 2024, 04.00hrs<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>9</var>, <var data-var='time'>22:00</var> BST - Apr <var data-var='date'>10</var>, <var data-var='time'>04:00</var> BST</strong></p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>20:34</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.<br /><br />This is planned maintenance that will take place over a period of no more than Six (6) hours, with an outage duration expected of no more than two (2) Hours.<br /><br />Link affected :<br /><br />LE-558923<br /><br />LE-555249<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />The customer, that has services employing the transit link described above will be contacted directly. <br /><br />If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/203655892024-04-02T00:00:00+01:002024-03-26T20:44:00+00:00Emergency Network Maintenance affecting a Virgin Media Circuit, April 02nd, (02/04/2024) 0.00hrs to April 02nd, (02/04/2024) 03.01hrs<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>2</var>, <var data-var='time'>00:00</var> - <var data-var='time'>03:01</var> BST</strong></p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>20:44</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.<br /><br />This is planned maintenance that will take place over a period of no more than three (3) hours, with an outage duration of no more than three (3) hours.<br /><br />Link affected :<br /><br />CAL0081768<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/202328182024-03-29T23:00:00+00:002024-03-13T11:16:44+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). March 29th 2024 (29/03/2024) 23.00hrs to March 30th 2024 (30/01/2024) 07.00hrs GMT<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>29</var>, <var data-var='time'>23:00</var> GMT - Mar <var data-var='date'>30</var>, <var data-var='time'>07:00</var> GMT</strong></p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:16</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s). <br /><br />This is planned maintenance that will take place over a period of no more than eight (8) hours, with an outage duration of no more than seven (7) hours.<br /><br />Link affected :<br /><br />CES/LON/LE-255505<br /><br />We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.<br /><br />The customer, that has services employing one of the transit links described above will be contacted directly. <br /><br />If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.</p>tag:status.coreix.net,2005:Incident/201751952024-03-22T06:00:56+00:002024-03-22T06:00:56+00:00Planned Network Maintenance affecting a Virgin Media Circuit, March 22nd, (22/03/2024) 01.00hrs to March 22nd, (22/03/2024) 06.00hrs<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>01:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>11:37</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hours & thirty (30) minutes.<br /><br />Link affected :<br /><br />CAL0081768<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/200983412024-03-10T20:19:27+00:002024-03-10T20:23:43+00:00Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre April 10th 2024, (10/04/2024) 20.00hrs to April 11th (11/04/2024) 2024, 01.00hrs<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>20:19</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>20:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>15:25</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration expected of no more than three (3) Hours.<br /><br />Link affected :<br /><br />LE-558923<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />The customer, that has services employing the transit link described above will be contacted directly. <br /><br />If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/200398102024-03-04T02:00:56+00:002024-03-04T02:00:56+00:00Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre March 03rd 2024, (03/03/2024) 20.00hrs to March 04th (04/03/2024) 2024, 02.00hrs<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>02:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>16:41</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.<br /><br />This is planned maintenance that will take place over a period of no more than Six (6) hours, with an outage duration expected of no more than two (2) Hours.<br /><br />Link affected :<br /><br />LE-558923<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />The customer, that has services employing the transit link described above will be contacted directly. <br /><br />If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/201087282024-03-01T13:42:11+00:002024-03-01T13:42:11+00:00Welwyn Garden City - Chiller Fault<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>13:42</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>09:18</var> GMT</small><br><strong>Monitoring</strong> - A replacement control unit has been installed & Temperature/Humidity readings are normal & being monitored.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>16:38</var> GMT</small><br><strong>Identified</strong> - The issue has been identified as a malfunctioning controller, causing the CRAC units to run in "Fresh Air" mode. Action has been taken, recovering control & temperatures are beginning to fall within acceptable parameters. <br /><br />We will continue to monitor the situation & update you as it progresses.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>16:02</var> GMT</small><br><strong>Investigating</strong> - We are currently experiencing alarm notifications from the Chiller systems located at the Welwyn Garden City Data Centre. Subsequently, we may experience some temperature ranges outside of the normal spectrum whilst maintenance is conducted to rectify the fault.<br /><br />We will continue to monitor the situation & update you as it progresses.</p>tag:status.coreix.net,2005:Incident/200395412024-02-25T03:00:56+00:002024-02-25T03:00:56+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). February 24th 2024 (24/02/2024) 21.00hrs to February 25th 2024 (25/02/2024) 03.00hrs GMT<p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>03:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>21:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>16:09</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s). <br /><br />This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration of no more than Five (5) hours.<br /><br />Link affected :<br /><br />CES/LON/LE-255505<br /><br /><br />We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.<br /><br />If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/199393712024-02-22T05:00:56+00:002024-02-22T05:00:56+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). February 21st 2024 (21/02/2024) 21.00hrs to February 22nd (22/02/2024) 05.00hrs GMT<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>21:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>13:47</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between Welwyn Garden City & Enfield Data Centre(s).<br /><br />This is planned maintenance that will take place over a period of no more than eight (8) hours, with an outage duration of no more than seven (7) hours.<br /><br />Links impacted:<br /><br />LON/CES/LE-256213-A<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the whilst the maintenance described is being conducted.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.<br /><br />We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/198924542024-02-09T03:01:56+00:002024-02-09T03:01:56+00:00Planned Network Maintenance affecting a Virgin Media Circuit, February 09th, 0.00hrs (09/02/2024) to February 03.01hrs (09/02/2024))<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>03:01</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>11:38</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.<br /><br />This is planned maintenance that will take place over a period of no more than three (3) hours, and one (01) minute with an outage duration of no more than three (3) hours.<br /><br />Link affected :<br /><br />CAL0081768<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/196881982024-02-08T06:00:56+00:002024-02-08T06:00:56+00:00Planned Network Maintenance affecting a Virgin Media Circuit, February 08th, 01.00hrs (08/02/2024)<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>01:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>13:33</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hours and thirty (30) minutes.<br /><br />Link affected :<br /><br />CAL0081768<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/197102152024-01-31T06:00:51+00:002024-01-31T06:00:51+00:00Planned Network Maintenance affecting a Virgin Media Circuit, January 31st, 0.00hrs (31/01/2023) to January 31st 06.00hrs (31/01/2024)<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>00:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>09:24</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.<br /><br />This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration of no more than thirty (30) minutes.<br /><br />Link affected :<br /><br />CAL0081768<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/197528532024-01-26T09:26:00+00:002024-01-26T09:26:00+00:00Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre February 02nd 2024 (03/02/2024), 22.00hrs to February 03rd 2024 (03/02/2024), 03.00hrs<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>09:26</var> GMT</small><br><strong>Completed</strong> - Be advised that this Planned Maintenance has been cancelled. Should this Planned Maintenance be rescheduled, we will notify you accordingly. We would like to apologize for the inconvenience this may have caused.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>14:20</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration expected of no more than forty (40) minutes.<br /><br />Link affected :<br /><br />LE-558923<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />The customer, that has services employing the transit link described above will be contacted directly. <br /><br />If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/194691442024-01-21T05:00:04+00:002024-01-21T05:00:04+00:00Planned Network Maintenance affecting a COLT Network Circuit, January 20th, 22.00hrs (20/01/2024) to January 21st 05.00hrs (21/01/2024)<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:20</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s). <br /><br />This is planned maintenance that will take place over a period of no more than seven (7) hours, with an outage duration of no more than two (2) hours.<br /><br />Link affected :<br /><br />LON/LON/IA-234096<br />CES/LON/IA-233726<br /><br />We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.<br /><br />The customer, that has services employing one of the transit links described above will be contacted directly. <br /><br />If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.</p>tag:status.coreix.net,2005:Incident/197527692024-01-19T05:00:40+00:002024-01-19T05:00:40+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). January 18th 2024 (18/01/2024) 21.00hrs to January 19th (19/01/2024) 05.00hrs GMT<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>21:01</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>14:12</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between Welwyn Garden City & Enfield Data Centre(s).<br /><br />This is planned maintenance that will take place over a period of no more than eight (8) hours, with an outage duration of no more than eight (8) hours.<br /><br />Links impacted:<br /><br />LON/CES/LE-256213-A<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the whilst the maintenance described is being conducted.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.<br /><br />We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/194691872024-01-12T04:00:05+00:002024-01-12T04:00:05+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). January 11th 2024 (11/01/2024) 22.00hrs to January 12th 2024 (12/01/2024) 04.00hrs GMT<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>04:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:27</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s). <br /><br />This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration of no more than five (5) hours.<br /><br />Link affected :<br /><br />CES/LON/LE-255505<br /><br />We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.<br /><br />The customer, that has services employing one of the transit links described above will be contacted directly. <br /><br />If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.</p>tag:status.coreix.net,2005:Incident/193880182023-12-15T00:00:41+00:002023-12-15T00:00:41+00:00Planned Network Maintenance affecting a COLT Network Circuit, December 14th, 20.00hrs (14/12/2023) to December 15th 0.00hrs (15/12/2023)<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>20:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>21:21</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting a COLT Network circuit in Welwyn Garden City Data Centre.<br /><br />This is planned maintenance that will take place over a period of no more than four (4) hours, with an outage duration of no more than four (4) hours.<br /><br />Link affected :<br /><br />LE-610317<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/193416612023-12-12T05:00:17+00:002023-12-12T05:00:17+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). December 11th 2023 (11/12/2023) 21.00hrs to December 13th (13/12/2023) 05.00hrs GMT<p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>21:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>23:33</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between Welwyn Garden City & Enfield Data Centre(s).<br /><br />This is planned maintenance that will take place over a period of no more than eight (8) hours, with an outage duration of no more than eight (8) hours.<br /><br />Links impacted:<br /><br />LON/CES/LE-256213-A<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the whilst the maintenance described is being conducted.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.<br /><br />We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/191518052023-12-11T00:02:31+00:002023-12-11T00:02:31+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). December 10th 2023 (10/12/2023) 18.01hrs to December 11th 2023 (11/12/2023) 00.01hrs GMT<p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>00:02</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>18:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>15:18</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s). <br /><br />This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration of no more than thirty (30) minutes.<br /><br />Link affected :<br /><br />CES/LON/LE-255505<br />CES/LON/IA-233726<br />CES/LON/LE-256213-A<br /><br />We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.<br /><br />The customer, that has services employing one of the transit links described above will be contacted directly. <br /><br />If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.</p>tag:status.coreix.net,2005:Incident/191520162023-12-09T03:00:05+00:002023-12-09T03:00:06+00:00Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre December 8th 2023, 22.00hrs to December 09th 2023, 03.00hrs<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>03:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>22:01</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>15:43</var> GMT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>15:43</var> GMT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>15:38</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration expected of no more than forty (40) minutes.<br /><br />Link affected :<br /><br />LE-558923<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />The customer, that has services employing the transit link described above will be contacted directly. <br /><br />If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/190012262023-11-23T06:00:05+00:002023-11-23T06:00:05+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). November 22nd 2023 (22/11/2023) 22.00hrs to November 23rd 2023 (23/11/2023) 06.00hrs BST<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between Welwyn Garden City & Enfield Data Centre(s).<br /><br />This is planned maintenance that will take place over a period of no more than eight (8) hours, with an outage duration of no more than eight (8) hours.<br /><br />Links impacted:<br /><br />LON/CES/LE-256213-A<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the whilst the maintenance described is being conducted.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.<br /><br />We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/188125702023-11-21T06:00:34+00:002023-11-21T06:00:34+00:00Planned Network Maintenance affecting a Neos Network Circuit, November 21st, 01.00hrs (21/11/2023) to November 21st, 06.00hrs (21/11/2023)<p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>01:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>11:59</var> BST</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting the Neos Network circuit between Rivenhall & London Hosting Centre.<br /><br />This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hours.<br /><br />Link affected :<br /><br />IDN119224ETH100 <br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.<br /><br />The customer, that has services employing the transit link described above will be contacted directly.<br /><br />If you have not been contacted directly to discuss this maintenance please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .<br /><br />In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.</p>tag:status.coreix.net,2005:Incident/188676852023-11-12T04:00:08+00:002023-11-12T04:00:08+00:00Essential Network Element Maintenance: Metro Network between Welwyn Garden City & Enfield Data Centre(s). November 12th 2023 (12/11/2023) 00.00hrs to November 12th 2023 (12/11/2023) 04.00hrs GMT<p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>04:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>00:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>15:32</var> BST</small><br><strong>Scheduled</strong> - Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s). <br /><br />This is planned maintenance that will take place over a period of no more than Four (4) hours, with an outage duration of no more than Four (4) hours.<br /><br />Link affected :<br /><br />CES/LON/LE-255505<br /><br /><br />We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.<br /><br />Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.<br /><br />If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.<br /><br />We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.<br /><br />Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.</p>tag:status.coreix.net,2005:Incident/189918982023-11-02T09:10:37+00:002023-11-02T09:10:37+00:00Network abnormality - Frankfurt IP Transit<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>09:10</var> GMT</small><br><strong>Resolved</strong> - Monitoring of the link is no longer necessary & the incident is marked as resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>20:17</var> GMT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>20:17</var> GMT</small><br><strong>Monitoring</strong> - Service has been return to normal & will be temporarily monitored, then marked as resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>18:47</var> GMT</small><br><strong>Update</strong> - The issue has been identified as a fault with one of the Core Routers in the Frankfurt Data Centre. Further information will follow.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>18:02</var> GMT</small><br><strong>Identified</strong> - Our supplier COLT is experiencing an outage in relation to the Frankfurt Data Centre. The Colt resolution team is investigating the issue.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>17:57</var> GMT</small><br><strong>Investigating</strong> - We are currently investigating a Network Abnormality, which is affecting IP Transit in the Frankfurt Data Centre. We will update this page further as the investigation progresses.</p>