In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2023 - 06:00 BST
Scheduled - Maintenance will be conducted at the Enfield Data Centre from April 01st 06.30hrs to April 02nd 17.00hrs. Where parking onsite will be heavily restricted. It is recommended to find alternative parking in the grounds of the Business Complex.
The maintenance being conducted is in an effort to install additional chiller units. This will not affect Data Centre operations, apart from that described.
Coreix infrastructure & services, will not be at impacted during this maintenance window.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
Following the UK Government roadmap from the 24th of February 2022.
Access to the Primary Data Centre (Enfield) & DR Data Centre (WGC) has changed:
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
1. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access may be denied.
2. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
3. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
4. The DR Data Centre, WELWYN GARDEN CITY. Have extended site rules concerning the wearing of face coverings. It is recommended to wear masks on site in all communal (inside) areas. This includes corridors, reception areas and toilet facilities.
5. The Primary Data Centre, ENFIELD. Have extended site rules concerning the wearing of face coverings. It is recommended to wear masks on site in all communal (inside) areas. This includes corridors, reception areas and toilet facilities.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.
We thank you all for your continued support during this time and apologies for any inconvenience caused by these restrictions.
Feb 24, 2022 - 09:22 GMT
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
Following the UK Government roadmap from the 30th of November 2021.
Access to the Primary Data Centre (Enfield) & DR Data Centre (WGC) has changed:
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
1. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
2. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
3. Any Site tours remain suspended.
4. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
5. The DR Data Centre, WELWYN GARDEN CITY. Have extended site rules concerning the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
6. The Primary Data Centre, ENFIELD. Have extended site rules concerning the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.
We thank you all for your continued support during this time and apologies for any inconvenience caused by these restrictions.
Dec 01, 2021 - 10:25 GMT
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
Following the UK Government roadmap from the 16th of August 2021.
Access to the Primary Data Centre (Enfield) & DR Data Centre (WGC) has changed:
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
1. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
2. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
3. Any Site tours remain suspended.
4. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
5. The DR Data Centre, WELWYN GARDEN CITY. Have extended site rules concerning the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
6. The Primary Data Centre, ENFIELD. Face coverings will be encouraged but no longer mandatory. Biometric access has been reintroduced and social distancing guidelines have been relaxed.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Aug 17, 2021 - 09:34 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
The UK Government has announced that it plans to proceed with lifting lockdown restrictions from the 19th of July. However, we are aware that the number of COVID-19 cases is increasing across the country and as a result, the Data Centres are remaining cautious in lifting their controls. We therefore ask all customers to remain cautious and follow all current Data Centre guidelines, even if you have been vaccinated.
Access to the Primary & Secondary Data Centre remains as described:
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
Other measures have been employed:
1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.
2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
4. Any Site tours remain suspended.
5. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
6. In line with government recommendations, our Data Centres have extended site rules alongside the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Jul 15, 2021 - 09:44 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
Access to the Primary & Secondary Data Centre remains as described:
All requests for access are no longer restricted to Emergency Access Only.
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
Other measures have been employed:
1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.
2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
4. Any Site tours remain suspended.
5. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
6. In line with government recommendations, our Data Centres have extended site rules alongside the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities. It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.
7. Remote Hands Assistance. Due to social distancing. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice.
For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance (will return to its prior agreed rate post March 23rd 2021).
Coreix Ltd operate a 24/7/365-day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at, status.coreix.net/ and subscribing to the status page for updates.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Mar 12, 2021 - 14:39 GMT
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
Access to the Primary & Secondary Data Centre remains as described:
All requests for access are no longer restricted to Emergency Access Only.
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
Other measures have been employed:
1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.
2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
4. Any planned site tours will be cancelled.
5. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
6. In line with government recommendations, our Data Centres have extended site rules alongside the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities. It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.
7. Remote Hands Assistance. Due to social distancing. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.
Coreix Ltd operate a 24/7/365-day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at, status.coreix.net/ and subscribing to the status page for updates.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Oct 15, 2020 - 09:32 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak
Access to the Primary & Secondary Data Centre remains as described:
All requests for access are no longer restricted to Emergency Access Only.
Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
Other measures have been employed:
1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.
2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
4. Any planned site tours will be cancelled.
5. All non-essential maintenance will be postponed.
6. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
7. In line with government recommendations, various Data Centres have extended site rules alongside the mandatory wearing of face coverings. The DR location (Welwyn Garden City DC), has stipulated that masks are worn on site in all communal (inside) areas from & including Monday 20th July (even where social distancing is possible). This includes corridors, reception areas and toilet facilities. The Primary location (Enfield DC) currently allows access to the Data Centre without the necessity of wearing face coverings. Although, it is recommended in enclosed spaces where social distancing is not possible. It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices of both locations.
8. Remote Hands Assistance. Due to social distancing. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.
Coreix Ltd operate a 24/7/365-day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at, status.coreix.net/ and subscribing to the status page for updates.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Jul 16, 2020 - 13:13 BST
Update - Further to recent announcement made by the UK Government. Access to the Primary & Secondary Data Centre remains as described:
All requests for access will be restricted to essential emergency work only.
Please note that all access requests must now state the reason for the visit in order for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
Other measures have been employed:
1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.
2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.
3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.
4. Any planned site tours will be cancelled.
5. All non-essential maintenance will be postponed.
6. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.
7. Remote Hands Assistance. As there has been this level of restriction imposed. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.
Coreix Ltd operate a 24/7/365 day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at status.coreix.net/ and subscribing to the status page for updates.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Mar 24, 2020 - 16:41 GMT
Monitoring - Coreix Ltd is taking a pro-active measure towards the control of exposure. The safety of our customers and employees is of our utmost concern. These measures allude to the restriction of visitors to our Primary and Secondary Data Centre locations as described below.
Coreix Ltd is continuing to closely monitor the current unfolding situation in the UK.
In line with recommendations from the UK government, from tomorrow 06.00hrs GMT, March 20th 2020 (20/03/2020). The Data Centres will be restricting access.
All requests for access will be restricted to essential emergency work only.
Please note that all access requests must now state the reason for the visit in order for the request to be approved by the Support Team
Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.
Other measures have been employed:
1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in reception.
2. Any planned site tours will be cancelled.
3. All non-essential maintenance will be postponed.
4. Remote Hands Assistance. As there has been this level of restriction imposed. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until advised otherwise. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.
Coreix Ltd operate a 24/7/365 day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net
We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found www.status.coreix.net/ and subscribing to the status page for updates.
We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.
Mar 19, 2020 - 10:02 GMT
If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.
Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & THE Data Centre(s).
This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration of no more than five (5) hours.
Links affected :
OCN: A0175394 CES/LON/LE-255505
We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the links described above are down.
If you do not have Metro Services or a presence in the WGC/THE Data Centre please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket. Posted on
Mar 14, 2023 - 16:23 GMT
Coreix has received notification of maintenance affecting the Neos Network circuit between Rivenhall & London Hosting Centre.
This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hours and thirty (30) minutes.
Link affected :
IDN119224ETH100
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.
The customer, that has services employing the transit link described above will be contacted directly.
If you have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .
In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page. Posted on
Feb 23, 2023 - 14:36 GMT
Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.
This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hours and thirty (30) minutes.
Link affected :
CAL0081768
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.
The customer, that has services employing the transit link described above will be contacted directly.
If you have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .
In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page. Posted on
Feb 15, 2023 - 15:01 GMT
Coreix has received notification of maintenance affecting the Neos Network circuit between Rivenhall & London Hosting Centre.
This is planned maintenance that will take place over a period of no more than four (4) hours, with an outage duration of no more than four (4) hours.
Link affected :
IDN119224ETH100
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.
The customer, that has services employing the transit link described above will be contacted directly.
If you have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .
In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page. Posted on
Mar 17, 2023 - 10:55 GMT
Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between Welwyn Garden City & Enfield Data Centre(s).
This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration of no more than five (5) hours.
Links impacted:
LON/CES/LE-256213-A
We are taking steps to minimise the impact upon services by re-routing traffic via alternative links prior to the maintenance taking place.
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.
The customer, that has services employing the transit link described above will be contacted directly.
If you do not have Metro Services or have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.
We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page. Posted on
Mar 14, 2023 - 10:38 GMT
Coreix has received notification of maintenance affecting the Neos Network circuit between Rivenhall & London Hosting Centre.
This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hour and thirty (30) minutes.
Link affected :
IDN119224ETH100
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.
The customer, that has services employing the transit link described above will be contacted directly.
If you have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .
In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page. Posted on
Mar 10, 2023 - 14:49 GMT
Completed -
The scheduled maintenance has been completed.
Mar 27, 02:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 BST
Scheduled -
Coreix has received notification of maintenance affecting a Transit Circuit from our connectivity provider, COLT from our WGC Data Centre.
This is planned maintenance that will take place over a period of no more than six (6) hours, where an outage is not expected.
Link affected:
OCN: A0175394 CES/LON/IA-233726
We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted. Any traffic via this transit circuit will be re-routed via an alternative transit circuit, prior to the maintenance taking place.
No impact upon services is expected.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .
In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Mar 22, 14:32 GMT
Completed -
The scheduled maintenance has been completed.
Mar 27, 02:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 BST
Scheduled -
Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (COLT) between WGC & Enfield Data Centre(s).
This is planned maintenance that will take place over a period of no more than six (6) hours, where an outage is not expected.
Links affected :
OCN: A0175394 CES/LON/LE-255505
OCN: A0175394 LON/CES/LE-256213-A
We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk whilst the maintenance described is being conducted.
The customer, that has services employing one of the transit links described above will be contacted directly.
If you do not have Metro Services or a presence in the WGC/Enfield Data Centre please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.
Mar 22, 14:24 GMT
Completed -
The scheduled maintenance has been completed.
Mar 26, 07:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:30 GMT
Scheduled -
Coreix Ltd will be conducting essential upgrades to its Network Services. This has been designated as essential. The nature of this work is to perform a Network Element setting compatibility changes in the Telehouse Data Centre.
This is a necessary change on equipment to ensure the continued integrity of the network.
The maintenance will take place over a period of no more than eight (8) hours.
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the work described above is conducted.
Some customers with services within Telehouse DC will experience degraded services for some destinations with short intermittent moments of outages during the period described. The customers affected by this maintenance will be contacted directly.
If you have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.
We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Feb 14, 16:05 GMT
Completed -
The scheduled maintenance has been completed.
Mar 19, 06:30 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:30 GMT
Scheduled -
Coreix Ltd will be conducting essential upgrades to its Network Services. This has been designated as essential. The nature of this work is to perform a Network Element setting compatibility changes in the Welwyn Garden City Data Centre.
This is a necessary change on equipment to ensure the continued integrity of the network.
The maintenance will take place over a period of no more than eight (8) hours.
Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the work described above is conducted.
Some customers with services within Welwyn Garden City DC will experience degraded services for some destinations with short intermittent moments of outages during the period described. The customers affected by this maintenance will be contacted directly.
If you have not been contacted directly to discuss this maintenance please ignore this notification.
We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.
Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.
We will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Feb 14, 16:01 GMT