Coreix
Monitoring - Further to recent discussions & releases in the news media, where it is described; The UK is facing "a significant risk" of gas shortages this winter, according to the industry regulator, which could impact electricity supplies.

Ofgem said “there is a possibility the UK could enter a "gas supply emergency".

Currently, this risk is speculation. For the most part, the UK is self-supporting for gas fuel with a recorded import of 5% of the nation’s requirement. Also, there has not been any notifications by suppliers or the Department for Digital, Culture, Media and Sport (DCMS) to the Data Centres concerning risks to supply.

In the interim, we can confirm that business continuity plans are in place to mitigate such events. Business Continuity Plans and associated risks are regularly reviewed by the management team.

All our Data Centres have a minimum of 2 electrical supplies from the grid to site, with each supply able to support the entire Data Centre load.

All our Data Centres are supported with N+1 Standby Generators, with a minimum of 48 hours fuel to support each Data Centre & Network Operation Centres at full load.

All our Data Centres have standby fuel contracts in place, with 4 hours delivery of fuel to site.

All our Data Centres standby fuel contracts are with multiple suppliers, who operate multiple and geographically diverse fuel depots.

All our Data Centres have frequent calls with fuel suppliers where availability of fuel is discussed, and to date risks to supply have remained secure.

All our Data Centre Generators can be refuelled while operational and are equipped with on-board fuel polishing to ensure the integrity of the fuel, which is also periodically sampled and tested.

All our Data Centres are permitted to operate Generators for standby use (i.e. when the utility supply is not available) Generators are rated for continuous running, with the caveat that additional maintenance is required above a certain level of hours. This is covered within support agreements with the various Generator suppliers across all our Data Centres.

We will continue to monitor this issue over the coming months updating this status page as we progress through the Autumn & Winter. Raising updates that can be considered pertinent to this dynamic situation.

Should you have any concerns or queries that require attention please contact Support@coreix.net in the first instance & we will render assistance or discuss any concerns in greater detail.

Oct 05, 2022 - 10:29 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

Following the UK Government roadmap from the 24th of February 2022.

Access to the Primary Data Centre (Enfield) & DR Data Centre (WGC) has changed:

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

1. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access may be denied.

2. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

3. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

4. The DR Data Centre, WELWYN GARDEN CITY. Have extended site rules concerning the wearing of face coverings. It is recommended to wear masks on site in all communal (inside) areas. This includes corridors, reception areas and toilet facilities.

5. The Primary Data Centre, ENFIELD. Have extended site rules concerning the wearing of face coverings. It is recommended to wear masks on site in all communal (inside) areas. This includes corridors, reception areas and toilet facilities.

It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologies for any inconvenience caused by these restrictions.

Feb 24, 2022 - 09:22 GMT
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

Following the UK Government roadmap from the 30th of November 2021.

Access to the Primary Data Centre (Enfield) & DR Data Centre (WGC) has changed:

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

1. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

2. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

3. Any Site tours remain suspended.

4. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

5. The DR Data Centre, WELWYN GARDEN CITY. Have extended site rules concerning the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.

6. The Primary Data Centre, ENFIELD. Have extended site rules concerning the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.

It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologies for any inconvenience caused by these restrictions.

Dec 01, 2021 - 10:25 GMT
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

Following the UK Government roadmap from the 16th of August 2021.

Access to the Primary Data Centre (Enfield) & DR Data Centre (WGC) has changed:

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

1. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

2. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

3. Any Site tours remain suspended.

4. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

5. The DR Data Centre, WELWYN GARDEN CITY. Have extended site rules concerning the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.

6. The Primary Data Centre, ENFIELD. Face coverings will be encouraged but no longer mandatory. Biometric access has been reintroduced and social distancing guidelines have been relaxed.

It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Aug 17, 2021 - 09:34 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

The UK Government has announced that it plans to proceed with lifting lockdown restrictions from the 19th of July. However, we are aware that the number of COVID-19 cases is increasing across the country and as a result, the Data Centres are remaining cautious in lifting their controls. We therefore ask all customers to remain cautious and follow all current Data Centre guidelines, even if you have been vaccinated.

Access to the Primary & Secondary Data Centre remains as described:

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

Other measures have been employed:

1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.

2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

4. Any Site tours remain suspended.

5. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

6. In line with government recommendations, our Data Centres have extended site rules alongside the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.

It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Jul 15, 2021 - 09:44 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

Access to the Primary & Secondary Data Centre remains as described:

All requests for access are no longer restricted to Emergency Access Only.

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

Other measures have been employed:

1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.

2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

4. Any Site tours remain suspended.

5. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

6. In line with government recommendations, our Data Centres have extended site rules alongside the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.

7. Remote Hands Assistance. Due to social distancing. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice.

For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance (will return to its prior agreed rate post March 23rd 2021).

Coreix Ltd operate a 24/7/365-day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at, status.coreix.net/ and subscribing to the status page for updates.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Mar 12, 2021 - 14:39 GMT
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

Access to the Primary & Secondary Data Centre remains as described:

All requests for access are no longer restricted to Emergency Access Only.

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

Other measures have been employed:

1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.

2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

4. Any planned site tours will be cancelled.

5. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

6. In line with government recommendations, our Data Centres have extended site rules alongside the mandatory wearing of face coverings. It is compulsory to wear masks on site in all communal (inside) areas (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices & Network Operations Centre.

7. Remote Hands Assistance. Due to social distancing. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.

Coreix Ltd operate a 24/7/365-day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at, status.coreix.net/ and subscribing to the status page for updates.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Oct 15, 2020 - 09:32 BST
Update - An update regarding access control at Data Centres: Coronavirus (Covid-19/2019-nCoV) outbreak

Access to the Primary & Secondary Data Centre remains as described:

All requests for access are no longer restricted to Emergency Access Only.

Please note that all access requests must state the reason for the visit, for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

Other measures have been employed:

1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.

2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

4. Any planned site tours will be cancelled.

5. All non-essential maintenance will be postponed.

6. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

7. In line with government recommendations, various Data Centres have extended site rules alongside the mandatory wearing of face coverings. The DR location (Welwyn Garden City DC), has stipulated that masks are worn on site in all communal (inside) areas from & including Monday 20th July (even where social distancing is possible). This includes corridors, reception areas and toilet facilities.
The Primary location (Enfield DC) currently allows access to the Data Centre without the necessity of wearing face coverings. Although, it is recommended in enclosed spaces where social distancing is not possible.
It is recommended to bring a face covering with you. Should you arrive on site without a face covering, there is a limited supply of 3 ply non-woven face masks. The Face masks are available at the Security Offices of both locations.

8. Remote Hands Assistance. Due to social distancing. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.

Coreix Ltd operate a 24/7/365-day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at, status.coreix.net/ and subscribing to the status page for updates.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Jul 16, 2020 - 13:13 BST
Update - Further to recent announcement made by the UK Government. Access to the Primary & Secondary Data Centre remains as described:

All requests for access will be restricted to essential emergency work only.

Please note that all access requests must now state the reason for the visit in order for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

Other measures have been employed:

1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in security reception area.

2. Temperatures will be recorded upon entry to the Data Centres. If feverish temperatures are recorded indicating illness, access will be denied.

3. Hand sanitizers are placed in strategic positions around the Data Centres, they should be used at every opportunity.

4. Any planned site tours will be cancelled.

5. All non-essential maintenance will be postponed.

6. Please observe the recommendations of the UK Government & follow any additional recommendations of the onsite personnel.

7. Remote Hands Assistance.
As there has been this level of restriction imposed. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until further notice. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.

Coreix Ltd operate a 24/7/365 day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found at status.coreix.net/ and subscribing to the status page for updates.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Mar 24, 2020 - 16:41 GMT
Monitoring - Coreix Ltd is taking a pro-active measure towards the control of exposure. The safety of our customers and employees is of our utmost concern. These measures allude to the restriction of visitors to our Primary and Secondary Data Centre locations as described below.

Coreix Ltd is continuing to closely monitor the current unfolding situation in the UK.

In line with recommendations from the UK government, from tomorrow 06.00hrs GMT, March 20th 2020 (20/03/2020). The Data Centres will be restricting access.

All requests for access will be restricted to essential emergency work only.

Please note that all access requests must now state the reason for the visit in order for the request to be approved by the Support Team

Any signs of illness (not just of the common Coronavirus/Covid-19/2019-nCoV symptoms) or anyone appearing unwell in any way, may not be granted access.

Other measures have been employed:

1. COVID-19 declarations will be made at the site perimeter via the intercoms rather than in reception.

2. Any planned site tours will be cancelled.

3. All non-essential maintenance will be postponed.

4. Remote Hands Assistance.
As there has been this level of restriction imposed. Beyond the Monthly Support Time allowance, agreed with each individual account. A fee is levied of £75.00 + VAT per hour, in fifteen (15) minute increments. This rate has been reduced to £50.00 + VAT per hour until advised otherwise. For those who believe they may need considerable support over this difficult period can arrange an UNLIMITED support time allowance for £100.00 + VAT per month. Should you consider this a viable option please email Sales@coreix.net.

Coreix Ltd operate a 24/7/365 day coverage at the Data Centres. If you would prefer to make use of the remote hands available to you in this period of uncertainty, instead of travelling to the Data Centre. Please email support@coreix.net

We will keep you updated as we adapt the measures implemented at our Data Centres, as we react to the dynamic situation. With that in mind, we recommend monitoring the Coreix Status Page, found www.status.coreix.net/ and subscribing to the status page for updates.

You can also find more information from the Department of Health and Public Health England at the following location: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We thank you all for your continued support during this time and apologise for any inconvenience caused by these restrictions.

Mar 19, 2020 - 10:02 GMT

About This Site

This is the Coreix service status page.

If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Facilities Operational
90 days ago
100.0 % uptime
Today
Docklands Operational
90 days ago
100.0 % uptime
Today
DC1 - Enfield Operational
90 days ago
100.0 % uptime
Today
DC2 - Welwyn Garden City Operational
90 days ago
100.0 % uptime
Today
DC3 - Frankfurt Operational
90 days ago
100.0 % uptime
Today
DC4 - Sofia Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
IP Transit Operational
90 days ago
100.0 % uptime
Today
Metro Ethernet Service Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Welwyn Garden City) Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Enfield) Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Sofia) Operational
90 days ago
100.0 % uptime
Today
POPs Operational
90 days ago
100.0 % uptime
Today
Applications / Internal Services Operational
90 days ago
99.99 % uptime
Today
Application Monitoring ? Operational
Internal Instant Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application Code Hosting ? Operational
90 days ago
99.97 % uptime
Today
Backend Systems Operational
90 days ago
100.0 % uptime
Today
Coreix Console Operational
90 days ago
100.0 % uptime
Today
Coreix API Operational
90 days ago
100.0 % uptime
Today
Coreix Website Operational
90 days ago
100.0 % uptime
Today
VOIP Phone Systems Operational
90 days ago
100.0 % uptime
Today
OAuth 2 API /v2 Authentication Server ? Operational
90 days ago
100.0 % uptime
Today
Telephone Authentication ? Operational
90 days ago
100.0 % uptime
Today
Application Deployment System Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Coreix Cloud/VDS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (Zayo) between HEX & THE Data Centre(s).

This is planned maintenance that will take place over a period of no more than seven (7) hours, an outage is not expected during the maintenance.

Links affected :

FBDK/479681//ZYO

We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the links described above are down.

If you do not have Metro Services or a presence in the HEX/THE Data Centre(s) please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.

Posted on Nov 22, 2022 - 14:12 GMT
Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (Zayo) between HEX & THE Data Centre(s).

This is planned maintenance that will take place over a period of no more than seven (7) hours, an outage is not expected during the maintenance.

Links affected :

FBDK/479681//ZYO

We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the links described above are down.

If you do not have Metro Services or a presence in the HEX/THE Data Centre(s) please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.

Posted on Nov 22, 2022 - 14:13 GMT
Coreix has received notification of maintenance affecting our Metro Network from our connectivity provider (Zayo) between HEX & THE Data Centre(s).

This is planned maintenance that will take place over a period of no more than seven (7) hours, an outage is not expected during the maintenance.

Links affected :

FBDK/479681//ZYO

We are taking steps to minimise the impact upon services by re-routing traffic via an alternative link, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the links described above are down.

If you do not have Metro Services or a presence in the HEX/THE Data Centre(s) please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net & creating a ticket.

Posted on Nov 24, 2022 - 15:37 GMT
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022
Completed - The scheduled maintenance has been completed.
Nov 29, 06:05 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:05 GMT
Scheduled - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.

This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two hours (120 minutes).

Link affected :

CAL0081768

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.

The customer, that has services employing the transit link described above will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.

Nov 21, 11:14 GMT
Completed - The scheduled maintenance has been completed.
Nov 29, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 22:30 GMT
Scheduled - Coreix has received notification of maintenance affecting the Neos Network circuit between Rivenhall & London Hosting Centre.

This is planned maintenance that will take place over a period of no more than seven (7) hours and thirty (30) mintures, with an outage duration of no more than five (5) hours.

Link affected :

IDN119224ETH100

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.

The customer, that has services employing the transit link described above will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.

Nov 24, 09:47 GMT
Nov 28, 2022
Resolved - The Network abnormality with the COLT supplier circuit has been rectified & the circuit will be returned to our Network topology later this evening.
Nov 28, 15:22 GMT
Identified - The Network Abnormality has been identified with a COLT supplier circuit, where several short intermittent issues have been noted for several minutes.

This is currently being investigated.

In the interim, we are taking steps to minimise the impact upon services and traffic is routed via other supplier circuits.

Coreix infrastructure, apart from that described above will not experience an issue and will not be at risk while investigation continues.

Should you experience any difficulties the Support Team will be available by emailing support@coreix.net & creating a ticket.

Nov 28, 13:32 GMT
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022
Completed - The scheduled maintenance has been completed.
Nov 19, 07:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:00 GMT
Scheduled - Coreix has received notification of maintenance that is service affecting at the Frankfurt Data Centre by our supplier COLT.

This is planned maintenance that will take place over a period of no more than seven (7) hours and thirty (30) minutes, with an outage duration expected of no more than one hour (60 Minutes).

Link affected :

A0175394

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.

Nov 8, 18:05 GMT
Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.