Partially Degraded Service

About This Site

This is the Coreix service status page. We will keep you updated about anything relating to your services. If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. We recommend that you also bookmark 'coreix.statuspage.io' in the event of a DNS incident, as it could stop you accessing this page from 'status.coreix.net'. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Network: IP Transit
Network: Metro Ethernet Service
Network: Routing/Distribution (Docklands)
Network: Routing/Distribution (Enfield)
VOIP Phone Systems
Coreix Cloud/VDS
DNS Services
Hosted Exchange
Primary Coreix website
Datacentre: Docklands
Datacentre: Enfield
Datacentre: POPs
Software: Coreix API
Software: Coreix Console
Software: Coreix Identity
Software: Core Platform
Software: Coreix Console
All Other Components
Past Incidents
Jul 22, 2014

No incidents reported today.

Jul 21, 2014

No incidents reported.

Jul 20, 2014

No incidents reported.

Jul 19, 2014

No incidents reported.

Jul 18, 2014
Completed - The scheduled maintenance has been completed.
Jul 18, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:00 BST
Scheduled - Starting at 11pm this evening, we will be suspending Coreix Identity access. If you require account access during this time please use the direct account access link located on your Coreix Identity dashboard. We expect that the backend changes will be completed within 2 hours. During this time you will not be able to access Coreix Identity. We apologise for any problems caused.
Jul 17, 14:44 BST
Jul 17, 2014
Completed - MyCoreix has now been decommissioned. If you experience any problems using Coreix Console please use the feedback links located on each page of Console or open a ticket with our Development department. We will shortly be enabling the payment area of Console plus some new, additional features.
Jul 17, 14:46 BST
Update - MyCoreix is now being decommissioned. All existing features (plus some additional features, with more being enabled shortly) are now available in Coreix Console. We will shortly be making some backend changes to our payment systems that will result in no access to our billing platform for a brief period, but we will update you when this begins.
Jul 15, 17:50 BST
Update - Cloud provisioning is now available for new customers. If you are currently one of our existing cloud customers and experience any problems with your current instances displaying in Coreix Console, please open a support ticket with our Development team. We will shortly be approaching EOL (End of life) for MyCoreix and are enabling features in Console, ready for the changeover.
Jul 15, 08:18 BST
Update - We will shortly be enabling the cloud provisioning system on Coreix Console.
Jul 9, 12:02 BST
Update - Coreix Console has now been enabled. Please allow a couple of minutes before accessing. Certain features will be unavailable for a brief period (as per below). We will continue updating you.
Jul 8, 17:43 BST
Update - We are now activating Coreix Console. Limited options will be available in Coreix Console for a few hours while we decommission MyCoreix. You can also continue using MyCoreix during this time.
Jul 8, 17:18 BST
Update - Coreix Identity has resumed and features in MyCoreix are now being decommissioned. Please check the status messages located in MyCoreix for additional information. Coreix Console will replace selected MyCoreix features shortly.
Jul 8, 15:44 BST
Update - We have suspended Coreix Identity for a very brief period while we make some backend changes for Coreix Console. We will resume this service in just a few minutes.
Jul 8, 15:24 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 15:00 BST
Scheduled - MyCoreix is being decommissioned and replaced by Coreix Console. During this time you might need to switch between both portals for some account and billing options. Service management will remain unaffected. Once MyCoreix has been decommissioned we will be terminating the manage.coreix.net hostname. Please ensure that you login using Coreix Identity as this will direct you towards the new portal shortly after we begin the decommissioning of MyCoreix.
Jul 8, 13:11 BST
Jul 16, 2014

No incidents reported.

Jul 14, 2014

No incidents reported.

Jul 13, 2014

No incidents reported.

Jul 12, 2014

No incidents reported.

Jul 11, 2014

No incidents reported.

Jul 10, 2014

No incidents reported.