Identified - Planned, necessary maintenance will take place on Edge 13, within LHC.

The planned work is in connection solely with Edge 13 and will take place over the hour proceeding 01.00hrs BST (GMT + 1)

This will have the result of intermittent down time with uptime returning after a short period.

Customers likely to experience that described will be emailed directly before end of day Wednesday 17th October.
Oct 18, 12:35 BST

About This Site

This is the Coreix service status page.

If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Facilities Operational
Docklands   Operational
Enfield   Operational
Networking Operational
IP Transit   Operational
Metro Ethernet Service   Operational
Routing/Distribution (Docklands)   Operational
Routing/Distribution (Enfield)   Operational
POPs   Operational
Applications / Internal Services Operational
Application Monitoring   ? Operational
Internal Instant Messaging   ? Operational
Application Code Hosting   ? Operational
Backend Systems   Operational
Coreix Console   Operational
Coreix API   Operational
Coreix Website   Operational
VOIP Phone Systems   Operational
OAuth 2 API /v2 Authentication Server   ? Operational
Telephone Authentication   ? Operational
Application Deployment System   Operational
Hosted Services Operational
DNS   Operational
Coreix Cloud/VDS   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Application Stack - Throughput (Coreix Console & API)
Fetching
Application Stack - Error Rate (Coreix Console & API)
Fetching
Past Incidents
Oct 19, 2017

No incidents reported today.

Oct 17, 2017

No incidents reported.

Oct 16, 2017
Resolved - The issue lasted for 45 seconds and was caused due to an unexpected supervisor reboot. We'll be scheduling a maintenance to further troubleshoot the cause and to test supervisor redundancy.

We're marking this incident as closed and will inform all customers about the scheduled maintenance.
Oct 16, 22:00 BST
Monitoring - We are currently experiencing minor issues with the Metro 13 circuit. All services are active and we will update this page as we progress with corrective measures.
Oct 15, 13:56 BST
Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017
Resolved - This incident has been resolved.
Oct 9, 18:16 BST
Update - Core5 router is now operating within normal parameters. All traffic and BGP sessions are also showing as normal. We shall continue to monitor Core5, scrutinizing the information gathered thus far. Anomalies will be investigated & further information provided. In the interim, should you experience any other connectivity problems, please do not hesitate to contact the support team via support@coreix.net
Oct 9, 16:27 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 16:21 BST
Investigating - We're observing high cpu and abnormal behavior on one of our Core router (Core5.enf). This may be causing some high latency for some of our customer being routed via Core5. Our engineers are investigating the issue and will post and update shortly.
Oct 9, 16:02 BST
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.