All Systems Operational

About This Site

This is the Coreix service status page. We will keep you updated about anything relating to your services. If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. We recommend that you also bookmark 'coreix.statuspage.io' in the event of a DNS incident, as it could stop you accessing this page from 'status.coreix.net'. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Network: IP Transit
Network: Metro Ethernet Service
Network: Routing/Distribution (Docklands)
Network: Routing/Distribution (Enfield)
VOIP Phone Systems
Coreix Cloud/VDS
DNS Services
Hosted Exchange
Primary Coreix website
Datacentre: Docklands
Datacentre: Enfield
Datacentre: POPs
Software: Coreix API
Software: Coreix Console
Software: Coreix Identity
Software: Core Platform
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Coreix Identity integration Aug 6, 22:00-23:30 BST
We will be integrating Coreix Identity with Coreix Console this evening. This integration will result in Identity becoming unavailable for a brief period. If you would like to access your Coreix account during this time please copy and paste the access link for the account in question (Found on your Identity dashboard).
Posted on Aug 6, 13:37 BST
Past Incidents
Aug 21, 2014

No incidents reported today.

Aug 20, 2014

No incidents reported.

Aug 19, 2014

No incidents reported.

Aug 18, 2014
Resolved - The issue has been resolved, please advise support if you have further issues relating to this incident.
Aug 18, 09:24 BST
Monitoring - The issue has been identified and a fix has been put in place, we will monitor the situation and advise shortly.
Aug 18, 09:17 BST
Identified - An issue has been identified with the Coreix telephone systems, we are currently working on a resolution. The system is still functional, however, you may experience some degradation in call quality. Naturally we can still be contacted via email and the ticketing system. We will provide updates shortly.
Aug 18, 09:10 BST
Aug 17, 2014

No incidents reported.

Aug 16, 2014

No incidents reported.

Aug 15, 2014

No incidents reported.

Aug 14, 2014

No incidents reported.

Aug 13, 2014

No incidents reported.

Aug 12, 2014
Resolved - The issue is considered resolved at this moment in time, any residual issues are being dealt with directly with the customers in question. If you are still experiencing issues please don't hesitate to contact support. An update regarding the incident will follow.
Aug 12, 12:36 BST
Update - Additionally, for inbound routing via BT, there are 17 known BT issues currently reported in various locations (including Brentwood and Greenwich), some include weather related problems.
Aug 12, 11:50 BST
Update - As an update, if you are entering the network via Virgin Media please be aware of fault F003237826 reported on the Virgin Media network.
Aug 12, 11:47 BST
Update - We are continuing to work with individual customers to resolve specific routing problems.
Aug 12, 11:11 BST
Monitoring - We believe the issue has been resolved, we are contacting customers to confirm stability. Further information will follow shortly.
Aug 12, 10:02 BST
Investigating - We are seeing multiple issues on multiple providers at this moment in time, many customers are additionally reporting issues on third party networks as well. At this moment in time we believe there to be external issues in addition to local network problems.
Aug 12, 09:52 BST
Identified - We have identified sources of high packet rates which could be causing impact on the network, we will provide further updates as we know more.
Aug 12, 09:24 BST
Investigating - We are currently experiencing a network issue at the Virtus Enfield POP. We are currently investigating and will supply an update shortly.
Aug 12, 09:16 BST
Aug 11, 2014

No incidents reported.

Aug 10, 2014

No incidents reported.

Aug 9, 2014

No incidents reported.

Aug 8, 2014

No incidents reported.

Aug 7, 2014

No incidents reported.