All Systems Operational

About This Site

This is the Coreix service status page.

If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Facilities Operational
Docklands   Operational
Enfield   Operational
Networking Operational
IP Transit   Operational
Metro Ethernet Service   Operational
Routing/Distribution (Docklands)   Operational
Routing/Distribution (Enfield)   Operational
POPs   Operational
Applications / Internal Services Operational
Application Monitoring   ? Operational
Internal Instant Messaging   ? Operational
Application Code Hosting   ? Operational
Backend Systems   Operational
Coreix Console   Operational
Coreix API   Operational
Coreix Website   Operational
VOIP Phone Systems   Operational
OAuth 2 API /v2 Authentication Server   ? Operational
Telephone Authentication   ? Operational
Application Deployment System   Operational
Hosted Services Operational
DNS   Operational
Coreix Cloud/VDS   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Stack - Throughput (Coreix Console & API)
Fetching
Application Stack - Error Rate (Coreix Console & API)
Fetching
Past Incidents
Sep 26, 2018

No incidents reported today.

Sep 25, 2018

No incidents reported.

Sep 24, 2018
Resolved - This incident has been resolved.
Sep 24, 13:31 BST
Update - We believe all clients affected by this issue have full service restored. We will be issuing an incident to all clients as soon as possible. We aim to do so within 24 hours.
Sep 24, 13:30 BST
Update - Full NOC service has been resumed and the NOC team is working through open tickets.
Sep 24, 11:14 BST
Update - The Virtus Site engineers have now confirmed that the issue may have affected any client connected to the A power feed only, we are auditing and turning on any servers affected in this manner.
Sep 24, 11:11 BST
Identified - There is currently a power outage affecting non resilient systems at the Enfield Datacentre, while all customer servers and devices have remained online during this time:

1. Some of our upstream providers have lost power, this meant there was a period of around 3-4 minutes of severe packet loss while our routers rerouted all dropped traffic via alternative providers.
2. The NOC on site has no power at this time so our support team are unable to access tickets.

We will update you as the issue progresses, but, we do not anticipate further downtime from this issue.
Sep 24, 10:26 BST
Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.