Partial System Outage

About This Site

This is the Coreix service status page.

If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Facilities Operational
Docklands   Operational
Enfield   Operational
Networking Operational
IP Transit   Operational
Metro Ethernet Service   Operational
Routing/Distribution (Docklands)   Operational
Routing/Distribution (Enfield)   Operational
POPs   Operational
Applications / Internal Services Major Outage
Application Monitoring   ? Operational
Internal Instant Messaging   ? Operational
Application Code Hosting   ? Major Outage
Backend Systems   Operational
Coreix Console   Operational
Coreix API   Operational
Coreix Website   Operational
VOIP Phone Systems   Operational
OAuth 2 API /v2 Authentication Server   ? Operational
Telephone Authentication   ? Operational
Application Deployment System   Operational
Hosted Services Operational
DNS   Operational
Coreix Cloud/VDS   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Stack - Throughput (Coreix Console & API)
Fetching
Application Stack - Error Rate (Coreix Console & API)
Fetching
Past Incidents
Oct 22, 2018

No incidents reported today.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Resolved - The router has been fully re-instated in the topology.
Oct 18, 14:47 BST
Monitoring - Faulty hardware has been replaced and is being monitoring for any abnormal behaviour before instating it back in the topology.
Oct 10, 23:32 BST
Identified - The router has experienced a hardware failure. Our engineer is on his way to LHC to further investigate and replace any faulty parts.
Oct 10, 16:45 BST
Update - We are continuing to investigate this issue.
Oct 10, 16:30 BST
Investigating - Our monitoring is reporting our Core3 router in LHC as down. Traffic should re-route via alternate routers and should not impact customers.

We are investigating the issue and will update as we get more information.

Please do contact our support team if you're experiencing any issues.
Oct 10, 16:23 BST
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.