Core5 Abnormal behavior

Incident Report for BE

Resolved

This incident has been resolved.

Posted Oct 09, 2017 - 18:16 BST

Update

Core5 router is now operating within normal parameters. All traffic and BGP sessions are also showing as normal. We shall continue to monitor Core5, scrutinizing the information gathered thus far. Anomalies will be investigated & further information provided. In the interim, should you experience any other connectivity problems, please do not hesitate to contact the support team via support@coreix.net

Posted Oct 09, 2017 - 16:27 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2017 - 16:21 BST

Investigating

We're observing high cpu and abnormal behavior on one of our Core router (Core5.enf). This may be causing some high latency for some of our customer being routed via Core5. Our engineers are investigating the issue and will post and update shortly.

Posted Oct 09, 2017 - 16:02 BST