LHC - Telstra Core Router Down
Incident Report for Coreix
The router has been fully re-instated in the topology.
Posted Oct 18, 2018 - 14:47 BST
Faulty hardware has been replaced and is being monitoring for any abnormal behaviour before instating it back in the topology.
Posted Oct 10, 2018 - 23:32 BST
The router has experienced a hardware failure. Our engineer is on his way to LHC to further investigate and replace any faulty parts.
Posted Oct 10, 2018 - 16:45 BST
We are continuing to investigate this issue.
Posted Oct 10, 2018 - 16:30 BST
Our monitoring is reporting our Core3 router in LHC as down. Traffic should re-route via alternate routers and should not impact customers.

We are investigating the issue and will update as we get more information.

Please do contact our support team if you're experiencing any issues.
Posted Oct 10, 2018 - 16:23 BST
This incident affected: Networking (Routing/Distribution (Welwyn Garden City)).