Coreix
All Systems Operational

About This Site

This is the Coreix service status page.

If you are experiencing any issues not listed here please contact our support team by email or just call us on 0333 456 0247. Please note that it will take around 10 minutes for this page to be first updated during an incident due to our incident management procedure.

Uptime over the past 90 days. View historical uptime.
Facilities Operational
90 days ago
100.0 % uptime
Today
Docklands Operational
90 days ago
100.0 % uptime
Today
DC1 - Enfield Operational
90 days ago
100.0 % uptime
Today
DC2 - Welwyn Garden City Operational
90 days ago
100.0 % uptime
Today
DC3 - Frankfurt Operational
90 days ago
100.0 % uptime
Today
DC4 - Sofia Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
IP Transit Operational
90 days ago
100.0 % uptime
Today
Metro Ethernet Service Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Welwyn Garden City) Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Enfield) Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Routing/Distribution (Sofia) Operational
90 days ago
100.0 % uptime
Today
POPs Operational
90 days ago
100.0 % uptime
Today
Applications / Internal Services Operational
90 days ago
99.99 % uptime
Today
Application Monitoring ? Operational
Internal Instant Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application Code Hosting ? Operational
90 days ago
99.95 % uptime
Today
Backend Systems Operational
90 days ago
100.0 % uptime
Today
Coreix Console Operational
90 days ago
100.0 % uptime
Today
Coreix API Operational
90 days ago
100.0 % uptime
Today
Coreix Website Operational
90 days ago
100.0 % uptime
Today
VOIP Phone Systems Operational
90 days ago
100.0 % uptime
Today
OAuth 2 API /v2 Authentication Server ? Operational
90 days ago
100.0 % uptime
Today
Telephone Authentication ? Operational
90 days ago
100.0 % uptime
Today
Application Deployment System Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Coreix Cloud/VDS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre April 22nd 2024, (22/04/2024), 22.00hrs to April 23rd 2024, (23/04/2024) 04.00hrs GMT Apr 22, 2024 22:00 - Apr 23, 2024 04:00 BST
Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.

This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration expected of no more than two hours (120 Minutes).

Link affected :

IA-567973

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Posted on Apr 05, 2024 - 13:54 BST
Planned maintenance: Essential Network Element Maintenance - Welwyn Garden City Data Centre May 2nd 2024, (02/05/2024), 22.00hrs to May 3rd 2024, (03/05/2024) 04.00hrs GMT May 2, 2024 22:00 - May 3, 2024 04:00 BST
Coreix has received notification of maintenance that is service affecting the Welwyn Garden City Data Centre by our supplier COLT.

This is planned maintenance that will take place over a period of no more than six (6) hours, with an outage duration expected of no more than two hours (120 Minutes).

Link affected :

LE-611918

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.

The customer, that has services employing the transit link described above will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Posted on Apr 12, 2024 - 16:21 BST
Planned Network Maintenance affecting a Virgin Media Circuit, May 03rd 2024, (03/05/2024) 01.00hrs to May 03rd 2024, (03/05/2024) 06.00hrs May 3, 2024 01:00-06:00 BST
Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.

This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration of no more than two (2) hours.

Link affected :

CAL0081768

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.

The customer, that has services employing the transit link described above will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Posted on Apr 10, 2024 - 12:49 BST
Urgent maintenance: Essential Network Element Maintenance affecting the shared Load Balancer service, Friday May 03rd 2024 (03/05/2024) 22.00hrs to Saturday May 4th (04/05/2024) 08.00hrs GMT May 3, 2024 22:00 - May 4, 2024 08:00 BST
We will be conducting urgent Network maintenance and improvements, from Friday May 03rd 2024 (03/05/2024) 22.00hrs to Saturday May 4th (04/05/2024) 08.00hrs GMT. Intermittent Downtime may be experienced for several minutes during the maintenance window.

Coreix infrastructure, apart from that described in the maintenance title will not experience an outage and will not be at risk while the maintenance is being conducted.

The customers, that have services employing the shared Load Balancer service will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Posted on Apr 11, 2024 - 15:35 BST
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Emergency Network Maintenance affecting a Virgin Media Circuit, April 12th, (12/04/2024) 0.00hrs to April 12th, (12/04/2024) 03.01hrs
Completed - The scheduled maintenance has been completed.
Apr 12, 03:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:00 BST
Scheduled - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.

This is planned maintenance that will take place over a period of no more than three (3) hours, with an outage duration of no more than three (3) hours.

Link affected :

CAL0081768

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.

The customer, that has services employing the transit link described above will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Apr 9, 12:32 BST
Apr 11, 2024
Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre April 10th 2024, (10/04/2024) 20.00hrs to April 11th (11/04/2024) 2024, 01.00hrs
Completed - The scheduled maintenance has been completed.
Apr 11, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 20:00 BST
Scheduled - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.

This is planned maintenance that will take place over a period of no more than five (5) hours, with an outage duration expected of no more than three (3) Hours.

Link affected :

LE-558923

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

The customer, that has services employing the transit link described above will be contacted directly.

If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Mar 10, 20:24 GMT
Apr 10, 2024
Planned maintenance: Essential Network Element Maintenance - Frankfurt Data Centre April 09th 2024, (09/04/2024) 22.00hrs to April 10th (10/03/2024) 2024, 04.00hrs
Completed - The scheduled maintenance has been completed.
Apr 10, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 BST
Scheduled - Coreix has received notification of maintenance that is service affecting the Frankfurt Data Centre by our supplier COLT.

This is planned maintenance that will take place over a period of no more than Six (6) hours, with an outage duration expected of no more than two (2) Hours.

Link affected :

LE-558923

LE-555249

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down. We are taking steps to minimise the impact upon services by re-routing traffic via alternative links, prior to the maintenance taking place. Returning the traffic to its original routing once completed.

The customer, that has services employing the transit link described above will be contacted directly.

If you do not have Services within the Frankfurt Data Centre directly please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in an effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Mar 26, 20:34 GMT
Apr 9, 2024
Emergency Network Maintenance affecting a Virgin Media Circuit, April 09th, (09/04/2024) 0.00hrs to April 09th, (09/04/2024) 03.01hrs
Completed - The scheduled maintenance has been completed.
Apr 9, 03:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 BST
Scheduled - Coreix has received notification of maintenance affecting the Virgin Media circuit between Billericay & Telehouse East Data Centre.

This is planned maintenance that will take place over a period of no more than three (3) hours, with an outage duration of no more than three (3) hours.

Link affected :

CAL0081768

Coreix infrastructure, apart from that described above will not experience an outage and will not be at risk while the link described above is down.

The customer, that has services employing the transit link described above will be contacted directly.

If you have not been contacted directly to discuss this maintenance please ignore this notification.

We apologise for the inconvenience caused, but necessary maintenance is often unavoidable in the effort to be proactive.

Should you experience any difficulties in this period the Support Team will be available by emailing support@coreix.net .

In the interim, we will update you upon completion of the task planned, marking this notification as "Resolved" on the status page.
Apr 5, 10:12 BST
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

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