Reduced power redundancy Welwyn Garden City Data Centre

Incident Report for Coreix

Update

COLT & UKPN are still working to rectify the issue.

Posted Jan 20, 2025 - 09:50 GMT

Identified

UKPN, the utility supplier, observed a fire at their substation and confirmed that it was caused by the HV line of the GT-2 A power feed

- The WGC Tech team confirmed that the UKPN supplier will take approximately 7–10 days to rectify the fault.
- GT-1 B feed utility power is available and supports both A and B Power feeds
- The Data Hall power supply is stable and available on both feeds.
- The Backup generator system is available in standby mode
- The site team is closely monitoring the situation and will provide further updates, as necessary

Posted Jan 13, 2025 - 11:29 GMT

This incident affects: Facilities (DC2 - Welwyn Garden City).